YaazhuBoutiqueReturns & Exchanges
Our promise if something isn’t right.
Unboxing video is a must
Please take a clear video while opening the parcel. This is required for any damage or wrong-item claim — it protects both of us.
Damaged or wrong item
If the saree arrives damaged or is not the one you ordered, message us within 48 hours of delivery with your unboxing video. We’ll arrange a replacement or a full refund, including shipping.
Colour difference
Slight colour variation between screen and fabric is natural for silk and is not considered a defect. Ask for extra photos or a video in daylight before ordering — we’re happy to share.
Change of mind
As we stock single handpicked pieces, we’re unable to accept returns for change of mind. Exchanges may be possible on a case-by-case basis if the saree is unused with tags intact — DM us and we’ll try to help.
Refunds
Approved refunds are sent to the same UPI or bank account within 3–5 working days.